Understanding Your Options
A Message to Our HMO Patients
We're committed to serving all families in our community. Here's what HMO patients need to know.
Important Notice
For families who have HMO insurance, we have learned that our practice is not contractually allowed to provide the added value services through 1-to-1 Pediatrics. Consequently, the Annual Administrative Fee that covers our After Hours Advice Nurse service, form completion, and letter writing does not apply to you. We're sorry about the inconvenience this may cause; however, in order to continue to provide services to HMO patients, we must comply with these restrictions.
After-Hours Advice
For after-hours advice, you are encouraged to contact the advice nurse service provided by your insurance carrier. Please refer to the telephone number provided on your child's insurance card to access that service. For those of you who would still like to contact the Team Health advice nurse service that our practice works with for non-HMO patients, you may still access them outside the scope of our office.
Form Completion & Letter Writing
Because HMO regulations restrict patients from participating in our program, forms and letter writing will be charged in an à la carte manner:
Fee Schedule
How to Request Services
To simplify the process, please contact our office to request form completion or letter writing services. Once processed, you may deliver or fax the requested form or letter request to the office. HIPAA laws do NOT allow medical documents to be sent via email. Please allow 48-72 hours for completion.